Mission
The mission of the Technology Support Services Program is to enhance the technical efficiency and effectiveness of the nonprofit community

 

 

What MSS Technology Support Services Provides To Your Agency

•  Expert advice to identify, procure and support the appropriate technology for your agency

•  Highly skilled nonprofit IT experts

•  Competitive pricing for laptops, desktop computers, servers, software, printers, networking    equipment and more

•  A single partner for your technology purchases, network and on-going technical support    needs

 

Key Components for a Successful Technology Support Management Program

•  A comprehensive business and technology assessment which provides an overview of current    and future needs and creates a strategic technology vision

•  A carefully documented stabilization plan to guide the early stages of the support program

•  Regularly scheduled maintenance and support to maintain a stable and productive computing    environment and reduce downtime

•  Remote support capabilities to enable faster response and speed to resolution of    infrastructure issues

•  Help desk assistance for users from operating system support to connectivity issues for    maximum productivity

•  Expert support for a wide range of one-time technology projects

•  An effective process for tracking return on investment, evaluating progress, documenting    challenges and developing a plan to achieve technology goals

 

Technology Support Services Offered

•  Assessment Services

•  Stabilization Services

•  On-Site Support

•  Project Planning and Implementation

•  Help Desk Services

•  Remote Management Services

 

For additional information call:
 

Jim Hughes, Director
(561) 214-7438 or E-mail Jim

Robert Kurimski, IT Manager
(561) 214-9083 or E-mail Robert